Pike Communications, Inbound and Outbound Business Telemarketing North of Boston in Massachusetts

Services

Business by telephone and the Internet is increasing dramatically in all industry sectors. Outsourcing Telemarketing and Call Center services to skilled professionals 24/7/365, allows your staff to concentrate on your company's core business.

PIKE Communications is committed to becoming an integral part of our clients' business and support their telemarketing, e-commerce and customer service efforts with services that include:

Inbound Telemarketing/Outbound Telemarketing

  • Catalog sales
  • Catalog support services
  • Literature requests
  • Web-enabled order entry
  • Custom scripted programs
  • Single item sales
  • Direct response
  • Data entry and processing
  • Mail orders
  • Collateral fulfillment
  • Customer service
  • Web-based customer callback
  • Lead generation
  • Product information
  • Dealer location
  • Credit card processing
  • Database management
  • Customized reporting and analysis
  • Marketing consultation
  • Custom services to fit your needs. . .

Pike Communications, Inbound and Outbound Business Telemarketing North of Boston in Massachusetts



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PIKE COMMUNICATIONS

100 Cummings Center, Suite 306L
Beverly, MA 01915-6118
Telephone: 1.800.331.PIKE (7453)
For International Call: +001.978.524.8777
Fax: 1.978.524.8585

e-mail: info@pikecommunications.com

PIKE COMMUNICATIONS a full service 24/7 Massachusetts Call Center, was incorporated in 1980 with a mission to offer quality inbound telemarketing, catalog sales and mail order services. Today, we provide inbound telemarketing, outbound telemarketing, web-based order entry and Call Center outsourcing solutions for national and international companies, including catalogs, e-commerce, consumer and service accounts, business-to-business accounts and our state's Travel & Tourism Authority. Some of our inbound telemarketing clients have been with us for over 20 years. For all of these companies, we are their Telemarketing Partner, 24 hours a day, 7 days a week.

PIKE Communications provides full-service telemarketing solutions with a depth of experience not normally found in the call center industry. Our company boasts over 20 years of catalog call center and database management experience, which includes telemarketing, mail & fax order processing and email & web order processing. We provide catalog call center support services that include telephone, mail, returns, customer service, list management, source code analysis, order form design and printing consultation. Cutting-edge technology combined with our strong management team, supervisory staff and customer service representatives has allowed us to develop and maintain outstanding customer and client relations. With more than 20 years of direct marketing expertise, we continue to grow and enhance our capabilities to achieve a common goal: a satisfied customer.






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